Shipping & Returns

Returns must be handed back to the driver at the time of delivery. If we cannot replace an item(s) by the next working day you will receive a full refund or credit onto your account for the item(s).

For purchases made in store please return the item to the place of purchase (with the original packaging) for a full refund or an exchange.

Our Local Butcher always aims for 100% customer satisfaction. If you have any feedback for us or you are not happy with any of Our Local Butcher’s products or services please ensure you raise the issue with us in the first instance via email info@ourlocalbutcher.com. Your feedback is extremely important to us and we aim to respond to all enquires within 48 working hours.

Thank you

James Thomas

Owner:  Our Local butcher